Created: 1st October, 2024
Effective: 1st October, 2024
Last Reviewed: 11th September, 2026
Next Review: 11th September, 2027
1. Introduction
This Privacy Policy explains how Stu Walsh Ltd. collects and uses personal information when you visit stuwalsh.com, contact the business, subscribe to communications or use its services.
Stu Walsh Ltd. is the controller of the personal information described in this policy, except where it handles information solely on a client’s documented instructions. In those circumstances, Stu Walsh Ltd. normally acts as a processor and the client remains responsible for explaining that processing to the people concerned.
2. Who We Are
Stu Walsh Ltd. provides business, administrative, operational, compliance, information security and digital support to small and medium-sized organisations.
For any queries regarding this Privacy Policy, you can contact us via:
Email: info@stuwalsh.com
Address: 34 Millers Way, Milford, Derbyshire DE56 0RZ
Phone: +447956331876
3. Data We Collect
We may collect:
- Your name, job title and organisation.
- Your email address, telephone number and postal address.
- Information contained in enquiries, correspondence and project records.
- Billing, payment and contractual information.
- Technical information such as your IP address, browser type and website activity.
- Information submitted through forms, comments or subscription services.
- Other information you provide when asking about or using our services.
Please do not send sensitive personal information unless it is necessary for the work concerned.
When we handle personal information solely on a client’s instructions, the client will normally be the controller and Stu Walsh Ltd. will act as a processor; appropriate contractual arrangements will be used where required.
4. How We Use Your Information
We use personal information to:
- Respond to enquiries.
- Prepare proposals and take steps before entering into a contract.
- Provide and administer our services.
- Communicate with clients and professional contacts.
- Maintain financial and business records.
- Operate, secure and improve the website.
- Send updates where you have requested them.
- Prevent spam, fraud or misuse.
- Comply with legal, regulatory and insurance requirements.
Depending on the activity, we rely on consent, contractual necessity, legal obligations or our legitimate interests in operating and protecting the business and responding to business enquiries.
Where we rely on consent, you can withdraw it at any time.
5. Sharing Your Information
We do not sell personal information.
Where necessary, we may share information with:
- Website, email, cloud-storage and IT service providers.
- Payment, banking and accounting providers.
- Subcontractors working on an agreed assignment.
- Analytics, security or spam-prevention providers.
- Insurers and professional advisers.
- Regulators, courts, law-enforcement bodies or public authorities where disclosure is required or permitted by law.
Service providers acting on our behalf must protect the information and use it only for the agreed purpose.
Some providers may process information outside the United Kingdom; where this happens, we use an applicable adequacy arrangement or another safeguard recognised under UK data-protection law.
6. How Long We Retain Information
We retain personal information only for as long as it is reasonably required.
Normally:
- Unsuccessful enquiries are retained for up to two years after the last contact.
- Client, contractual and financial records are retained for up to six years after the relationship or relevant accounting period ends.
- Subscription information is retained until you unsubscribe.
- Website and security records are retained according to the settings of the relevant system.
- Comments are retained while they remain published or are required for moderation.
Information may be retained for longer where this is required by law or needed to deal with a dispute or legal claim.
7. Security
We use appropriate measures to protect personal information against unauthorised access, alteration, disclosure, loss or destruction. Access is limited to people who need the information for a legitimate business purpose.
No internet transmission or storage system can be guaranteed to be completely secure. If a personal-data breach occurs, we will assess it and make any notifications required by law.
8. Your Rights
Depending on the circumstances, you may have the right to:
- Ask for a copy of your personal information.
- Correct inaccurate or incomplete information.
- Request deletion or restriction.
- Object to processing based on legitimate interests.
- Object to direct marketing.
- Receive certain information in a portable format.
- Withdraw consent.
These rights are subject to legal conditions and exemptions.
To make a request, email info@stuwalsh.com. We may ask for information needed to confirm your identity; we normally respond within one month.
9. Complaints
If you have concerns about how we handle your data, you can:
Contact us via email at info@stuwalsh.com
Or
File a complaint with the UK Information Commissioner’s Office (ICO):
Website – https://www.ico.org.uk
Phone – 0303 123 1113
10. Changes to this Policy
We may update this policy when our services, website systems or legal obligations change; the current version and its review date will be published on this page.
